Shipping Policy

We normally prepare an order in approximately 1–2 business days before it moves into shipping. Delivery/transit is then estimated at 3–5 business days. Neither period guarantees an arrival date. Carrier interruptions, holidays, difficult weather and unusually high demand can cause delays.

This policy covers purchases from our store sent to an eligible checkout destination. Checkout confirms delivery availability, restrictions, charges and any free-shipping offer for the actual order. Certain products or address types may not be serviceable. Your address, email and phone must be correct; report mistakes as soon as possible because dispatched orders may not be reroutable.

We share tracking when it is available, but the first carrier update may not be immediate. Tell us about a delayed, lost, damaged or apparently delivered-but-missing package using the order number, checkout email and tracking reference. Look in safe delivery locations if a scan says delivered. Photograph damage and preserve the packaging. We will assess the information and work with the carrier where needed; resolution can depend on that inquiry.